Your Infrastructure, Our Shielda

At HostGanga, powered by NexaRoot Technology India Pvt. Ltd., your trust and security are our highest priorities. We are committed to safeguarding your personal data, financial transactions, and digital assets with industry-leading technology and strict compliance standards.

1. Commitment to Security

We employ multi-layered security practices, including firewalls, intrusion detection, DDoS protection, and real-time monitoring to ensure our servers and network remain safe from malicious threats and unauthorized access.

2. Data Protection

Your data is encrypted during transmission using SSL/TLS protocols. Sensitive customer information, such as payment details and personal data, is stored in secure environments with strict access controls. We comply with the Indian IT Act 2000 and international privacy best practices.

3. Account Safety

Customers are encouraged to use strong passwords and enable two-factor authentication (2FA) wherever possible. We monitor login attempts and suspicious activities to protect against unauthorized account access.

4. Payment Security

All payments are processed through trusted, PCI-DSS compliant gateways. We never store your complete credit card, debit card, or UPI credentials on our servers. Transactions are protected using bank-level encryption.

5. Transparency and Trust

We maintain transparency in our operations and policies. Customers are always informed about service updates, policy changes, and any incidents that may affect their accounts. Our Trust Policy ensures honesty, reliability, and fairness in all interactions.

6. Compliance and Legal Standards

HostGanga follows ICANN rules for domains and adheres to global data protection principles. Our security practices are aligned with industry benchmarks and legal frameworks to protect user rights.

7. Customer Responsibility

While we ensure enterprise-level security, customers are equally responsible for keeping their login details confidential, maintaining updated security patches on their websites, and avoiding unsafe scripts or plugins that may compromise hosting environments.

8. Incident Response

In the rare event of a security breach, our incident response team acts immediately to isolate the threat, secure the environment, and notify affected customers transparently and responsibly.

9. Continuous Improvement

We regularly audit our systems, conduct penetration testing, and update security protocols to keep pace with evolving cyber threats. Security is not a one-time action but a continuous process of monitoring and improvement.

10. Contact and Support

If you notice any suspicious activity or have questions regarding trust and security, please reach out to our security team: