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Domain Checker & Booking Policy

Last Updated: 12/11/2025

Welcome to HostGanga, a hosting and domain brand operated by NexaRoot Technology India Pvt. Ltd.. This Domain Checker & Booking Policy explains the terms under which users can search, check, and register domain names through our platform. By using our domain services, you agree to the terms and conditions outlined below.

1. Overview

This policy governs the use of the HostGanga Domain Checker and Domain Booking system. It is designed to ensure transparency, accuracy, and compliance with ICANN and registry regulations.

2. Domain Availability Check

  • The HostGanga Domain Checker tool provides real-time availability information based on live registry data.
  • Due to registry processing delays or concurrent user activity, a domain shown as “available” may become unavailable before purchase is completed.
  • HostGanga cannot guarantee the continued availability of a domain until registration and payment are successfully processed.

3. Domain Booking Process

  • Domain booking is confirmed only after successful payment and registration through the respective domain registry.
  • Once booked, the domain name will be registered under the customer’s provided details and cannot be modified without valid authorization.
  • Accurate WHOIS and contact details must be provided. HostGanga is not liable for domain loss due to false or incomplete data.

4. Payment and Renewal

  • Domain registration requires full advance payment.
  • Renewal reminders are sent via registered email, but customers are solely responsible for renewing their domains before expiration.
  • Expired domains may enter a grace or redemption period where additional fees apply as per registry policies.

5. Cancellation & Refund Policy

  • All domain registrations are final and non-refundable once successfully registered with the registry.
  • Refunds are only applicable for failed registrations or duplicate transactions processed in error.
  • Approved refunds will be processed within 7–10 business days.

6. Domain Transfer

  • Domains can be transferred to or from HostGanga in accordance with ICANN’s domain transfer rules.
  • For transfers, the domain must be unlocked, and the valid EPP/Auth Code provided by the domain owner.
  • Transfers typically complete within 5–7 business days.

7. Disputes and Ownership

  • HostGanga is not responsible for any legal or ownership disputes regarding registered domain names.
  • The customer is solely responsible for ensuring that the chosen domain name does not infringe upon existing trademarks or intellectual property rights.

8. Limitations of Liability

  • HostGanga is not liable for business losses, data loss, or loss of profits arising from domain unavailability, registration delays, or technical issues.
  • Our domain checking and booking services are provided on an “as is” basis, without any warranties—express or implied.

9. Policy Updates

HostGanga reserves the right to update or modify this Domain Checker & Booking Policy at any time. Revised policies will take effect immediately upon being posted on our website.