Privacy Policy

1. Scope and operator

HostGanga is operated by NEXAROOT TECHNOLOGY INDIA PRIVATE LIMITED. This policy applies when you use the HostGanga website, customer account, hosting, cloud, domain, and related digital services. It explains the categories of information handled and the purposes for which they are processed.

By using the services, you provide information directly and generate technical records needed to deliver and protect them. Customer-hosted content remains the customer’s data; access is limited to support authorized by the customer, security or abuse investigation, and lawful demands.

Information categories

Account, billing, payment transaction, device, network, login, communication, and customer-hosted service data may be processed.

Operational purposes

Information supports account setup, service delivery, payments, renewals, support, security, fraud prevention, and required notices.

Customer requests

Customers may request access, correction, export, or deletion, subject to identity checks and legal, financial, security, and operational retention needs.

2. Information we collect

Account information may include name, email address, telephone number, and billing address. Technical information may include IP address, browser and device details, login records, and security events. Communication records can include email, chat, support requests, and call records.

Hosting data can include files, email, databases, and DNS records placed in the service by the customer. Payment providers process card, UPI, or similar payment information; HostGanga does not store complete payment card numbers.

3. How information is used

HostGanga uses information to create and administer accounts, activate and maintain services, process payments and renewals, issue invoices and service notices, provide technical assistance, improve operations, and detect fraud, abuse, or unauthorized access.

Service, billing, renewal, security, invoice, and important account messages may be sent using the contact details on the account.

4. Cookies and third-party tools

Cookies and similar technologies may support sessions, security monitoring, analytics, and user experience. Disabling cookies can prevent account or website features from working correctly.

Analytics services, payment gateways, domain registries or registrars, security and verification providers, email delivery systems, and other processors may receive information needed for their function. Their processing can also be governed by their own notices and terms.

5. Sharing and disclosure

HostGanga does not sell or rent customer personal information. Information may be disclosed to payment processors, domain ecosystem participants such as registries, security and verification partners, operational service providers, and government or law-enforcement authorities where legally required.

Only information reasonably needed for the relevant payment, registration, delivery, security, verification, or legal purpose should be shared.

6. Security and customer-hosted data

HostGanga uses technical and organizational safeguards such as encrypted web connections, access controls, firewalls, abuse detection, monitoring, and operational review. No internet service can promise absolute security, so customers must also protect credentials, applications, and backups.

Customer website files, email, and databases remain the customer’s property. HostGanga does not access that content except when the customer requests support, access is needed for a security or abuse investigation, or disclosure is lawfully required.

7. Rights, retention, children, and changes

A customer may ask to access personal information, correct inaccurate information, export account data, or delete an account. Some records may be retained when required for legal, tax, financial, security, fraud-prevention, dispute, or operational reasons. Information is retained only as long as needed for those purposes.

The services are not intended for children under 13, and HostGanga does not knowingly collect their information. This policy may be updated periodically; the version published on this page is the current notice.

8. Contact

Privacy questions and requests can be sent to care@hostganga.com. Company: NEXAROOT TECHNOLOGY INDIA PRIVATE LIMITED, 2nd Floor, Plot No. 1173/K46, Near Amba Check Post, Aurangabad (BH), PIN-824111. Telephone: +91 99998 42234.

Frequently asked questions